Privacy Policy

This Privacy Policy explains how AutoValue ("we", "us") collects, uses, and protects your personal data when you use autovalueuae.com and its services (the "Service").

1. Information we collect

• Account data — your name, email address, and authentication details when you sign up or sign in (including via a third-party sign-in provider).
• Usage data — the AI tools you use, credits consumed, searches and pages viewed, plus technical data such as device, browser, and IP address.
• Payment data — when you purchase a subscription or credit pack, payment is processed by our payment provider. We receive confirmation of the transaction and your plan; we do not store your full card details.

2. How we use your data

• to provide, operate, and secure the Service and your account;
• to meter and grant credits, process purchases, and manage subscriptions;
• to generate AI outputs you request and improve our tools and models;
• to communicate with you about your account, purchases, and service updates;
• to comply with legal obligations and prevent fraud or abuse.

3. Sharing with third parties

We share data only as needed to run the Service, including with:

• Payment providers (e.g. Paddle, Stripe) to process purchases and, where applicable, act as merchant of record;
• Infrastructure and analytics providers that host the Service and help us understand usage;
• AI processing providers that generate the AI outputs you request;
• authorities where required by law.

We do not sell your personal data.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your language and currency preferences, and measure usage. You can control cookies through your browser settings; disabling some may affect functionality.

5. Data retention

We keep your data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data (see below).

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise these rights, contact us at the address below.

7. Contact

Privacy questions or requests: [email protected]. See also our Terms of Service.