Contact us

AutoValue is an online service for the used-car market. We aggregate public vehicle listings from marketplaces worldwide, normalise them into a common format, and use machine-learning price models to estimate a fair market value and flag under-priced cars. Browsing listings and valuations is free; paid plans and credit packs unlock our AI tools and higher usage limits.

Support & billing

For account, billing, refund, or general questions, email [email protected]. Please write from the email address on your account and include any relevant order details. We aim to respond within 5 business days.

What we sell

• Subscriptions (Free, Pro, Max) — recurring plans that grant a monthly allowance of AI credits and features.
• Credit packs — one-off purchases of AI credits that never expire.
• Prepaid plan terms — one-off purchases that grant a plan tier for a fixed period with no automatic renewal.

Current prices are shown on our pricing page. Purchases are processed by our payment provider, which may act as the merchant of record and appear on your statement.

What we do not sell: AutoValue never sells vehicles, never brokers or processes vehicle transactions between buyers and sellers, and does not sell vehicle history, VIN-check, or inspection reports. Every purchase on this site unlocks software functionality only. The vehicle listings we display are free, aggregated public data, similar to a search engine.

Policies

See our Terms of Service, Privacy Notice, and Refund Policy for the full terms that apply to your use of AutoValue and to any purchase.